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Gigwage Transaction Failed
When a Gigwage transaction failed: Gigwage will Slack us a message with the driver's name as well as the reason for the error. We confirm with Gigwage to start the funds to the driver's bank account. If this happens before 11am CST, the funds will ...
Qualifying MVR and Scheduling a Drug Test
To see the drivers who need to have their MVRs qualified and be scheduled for a drug test: Go to the Schedule Drug Tests CRM view in the top left corner Scroll down to the Driver Funnel Section In the MVR File field, there should be a PDF that you ...
Driver withdrew funds but did not receive them
If a driver did a withdrawal but did not receive the funds by the scheduled date, use the following steps. Determine the date that the funds should have arrived in their account. Give it by the end of the business day that the funds are scheduled to ...